Auto, Homeowner Complaints Dropping in Texas

January 17, 2013Email ThisPrintNewslettersTweetArticle1 Comments

Texas drivers are filing fewer and fewer complaints against insurance companies these days, an insurance trade group reported.

Last year represents the lowest number of justified or confirmed auto insurance complaints filed with the Texas Department of Insurance (TDI) since the agency began tabulating the numbers back in 1994, according to the Insurance Council of Texas.

With 14.7 million auto insurance policies in effect in Texas, TDI reported 988 confirmed complaints into its Consumer Protection division last year. The numbers represent approximately one complaint for every 15,000 auto insurance policies.

Homeowner complaints also continue to drop. TDI reported Texas homeowners filed 460 confirmed complaints against homeowner insurers last year, representing the lowest number of homeowner complaints since 2009. With nearly 6 million homeowner and rental insurance policies in effect, the 2012 complaints represent approximately one complaint for every 13,000 homeowner/rental policies.

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Missouri Insurance Department Fields 26K Complaints

October 19, 2012Email ThisPrintNewslettersTweetArticle1 Comments

Missouri’s Insurance Department says it has recovered $7.7 million so far this year for consumers with complaints about their insurance companies or coverage.

The department said this week it fielded more than 10,000 written inquiries and complaints and more than 16,000 phone calls from consumers through the first nine months of the year.

Common complaints have involved denials of claims and processing delays. Most of the reported problems involve health insurance, followed by auto and homeowner coverage.

Officials say consumers should contact the department if they come to an impasse with their insurer about a claim.

Copyright 2012 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.Email ThisPrintNewslettersTweetCategories: Midwest NewsTopics: auto insurance, health insurance, homeowners insurance, uri Insurance DepartmentHave a hot lead? Email us at newsdesk

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